Work History

Telcordia Technologies - May 07 to Present 

Principal Education Consultant

NGOSS Training management, solutions development & delivery. I am responsible for managing key customer accounts, delivering training needs analysis, developing appropriate education solutions based on specific customer needs and managing the implementation and delivery of education projects. I am responsible for budget and project management. Responsible for Strategy, design, implementation and management of all elearning.

 

Huawei Technologies - Jan 05 to April 07

Solutions Development Manager - Jun 06 to Apr 07 - Responsible for strategy to develop education solutions for the EU market, within available budget and resource level. Responsible for all training bidding for EU. Creation of quality processes for global development. Responsible for managing course quality for all product lines.. Implementation of forecasting for training development and delivery. Implementation of global trainer development programme.

BT Training Manager - Jan 05 to May 06 - Training Manager supporting BT 21CN. Responsible for creating 27 training curricula to support 26,000 delegate days of training over two years. Responsible for building and supporting two training labs with over $30M of equipment. Responsible for outsouce partner selection and management to support the 21CN project.

 

eSource Network Limited - Jan 02 to Dec 04

Technical Director/CTO

Responsible for all service delivery, technical and information security management

eSource provided education and support services for customers such as 3Com, Lucent, Adtran, D-Link, Allied Telesyn, Siemens and Equiinet. I was responsible for all service delivery, information security management and technical management including the implementation and support of global elearning solutions, global partner training programs, virtual lab solutions and engineering services. eSource’s education and engineering portfolio included data and telecommunication technologies as well as network security programmes.

 

PowerIT Solutions Group Limited - Sept 98 to Jan 02

Training Manager - Jan 00 to Jan 02 - Managing a department of 15 trainers, the development of all courseware and the delivery of all training Responsible for supporting a global training schedule and managing a department of 15 trainers. Responsible for the delivery of all classroom based training, the development of all courseware and the training and development of the technical trainers

Senior Technical Trainer - Sept 98 to Jan 00- Responsible for designing and delivering courses and curriculum. Supporting network manufacturers such as 3Com and Lucent Technologies, developing and teaching accreditation programs, teaching engineers and business partners. I was responsible for designing courses and curriculum, both for instructor led training and elearning.